Kids Discovery Early Learning and Child Care

My child has attended this centre for some time, and while there are positive aspects such as friendly educators and a generally welcoming environment, I have ongoing concerns about safety management. Over the past year and a half, my child has been bitten multiple times by the same child, including incidents where the skin was broken. This has caused significant distress and fear for my child. Although the centre reported the incidents, I feel the measures taken to prevent repeated biting were not sufficiently effective. As a parent, I expected stronger intervention and clearer communication about how the situation would be managed to ensure my child's safety. On the positive side, some staff members are caring and supportive, and there are aspects of the program that my child has enjoyed. However, consistent safety and supervision are critical, and in our experience this has been an area of concern. I hope the centre continues to improve its behaviour management and communication practices to ensure all children feel safe and protected.